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Delete Your Data
MapQueue allows you to delete your account and all associated data at any time.
Option 1: Delete from the App
The fastest way to delete your account is directly in the MapQueue app:
1. Open MapQueue and go to Settings
2. Scroll to the bottom and tap "Delete Account"
3. Confirm by typing DELETE when prompted
Deletion is immediate and permanent. There is no grace period, so make sure you have exported any mileage reports you need first.
Option 2: Request via Email
If you no longer have access to the app, you can email us at privacy@mapqueue.com with the subject line "Account Deletion Request" and include the email address associated with your account. We will process your request within 30 days.
What Gets Deleted
When your account is deleted, we permanently remove:
- Your profile information (name, email, profile picture)
- Drive history and trip records, including mileage logs, business/personal tags, and any earnings you entered
- Proof-of-delivery photos, including copies stored with our media provider
- Saved locations, recent searches, and planned drives
- Hazard reports you submitted
- Friend connections (Shotgun co-driver relationships)
- Drive session data and invites
- Push notification tokens
Locally cached data (routes, preferences) is cleared from your device immediately upon deletion request.
Signed in with Apple or Google?
Deleting your MapQueue account removes everything we hold, whichever way you signed in. You can additionally revoke MapQueue's access in your Apple ID settings (Sign in with Apple) or your Google Account's connected apps, which stops the provider sharing your details with us in future.