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Accessibility Statement

Last updated: September 2026

Our Commitment

MapQueue is committed to being usable by people with disabilities, and to describing that honestly. This page says what the app does today, what it does not yet do, and how to tell us when something is in your way. We are a small team, so we would rather list a limitation than claim a feature we cannot stand behind.

What the App Does Today

Visual design - Dark and light themes, with a dark in-drive interface for night driving and light sensitivity. - Text follows your device's text-size setting. During navigation we cap scaling at roughly 135% so the turn-by-turn header stays on screen; the rest of the app scales further. - Direction of travel, next turn, and stop order are shown with icons and text, not color alone. Traffic congestion on the route line is currently color only (see limitations). Screen readers - We label the primary controls for VoiceOver and TalkBack: navigation buttons, the stop list, Start and End Drive, Settings, and the subscription screen. - Coverage is not yet complete across every control. We are working through the remaining screens and welcome reports of anything unlabeled. Touch and interaction - Primary actions use large touch targets. Some compact in-drive controls are smaller than the 48-point guideline so more of the map stays visible; we are reviewing these. - Long-press is used for specific actions (for example, capturing a signature or copying a planned drive), not as an alternative to every tap. Voice and audio - Turn-by-turn directions and hazard alerts are spoken aloud, with adjustable volume and an alerts-only mode. - Addresses can be entered by voice using your device's speech recognition. Layout - Navigation controls sit in the same place on every screen, and the in-drive layout keeps the next turn, the map, and drive controls in fixed positions.

Known Limitations

1. Map gestures Pinch-to-zoom, rotate, and tilt need multi-touch gestures. Zoom buttons are available and rotation is automatic during navigation. We do not yet offer a keyboard or voice alternative for map control. 2. Location services Navigation, arrival detection, and hazard reporting need device location. If location cannot be enabled, the app can still plan and save routes but cannot guide you along them. 3. Spoken directions are timed for driving Announcement distances assume vehicle speed and may arrive late at walking pace. 4. Map labels Street names and place labels on the map are drawn by the map engine at a fixed size. Zooming in enlarges them; device text scaling does not. 5. Traffic is shown by color Congestion on the route line is red, orange, or green with no text equivalent yet. Hazards and alternative routes do have text descriptions. 6. Screen reader coverage Not every control is labeled yet, and some screens have not been fully tested with a screen reader.

How We Test

- Manual testing with iOS VoiceOver and Android TalkBack on the main flows: planning a drive, starting navigation, and managing stops. - Color contrast is checked against the WCAG AA ratios when we design new screens. - We do not currently run automated accessibility scanning or a formal user-testing program. Reports from people who use assistive technology are the most valuable input we get, and they shape what we fix next.

Report Accessibility Issues

If you experience an accessibility barrier or have suggestions for improvement, please contact us: Email: support@mapqueue.com Subject: "Accessibility Issue" Please include: - Device type and OS version (e.g., "iPhone 14 Pro, iOS 17") - What you were trying to do - What happened and what you expected to happen - Any workarounds you found We aim to respond to accessibility reports within 48 hours.

Additional Resources

- Apple Accessibility: https://www.apple.com/accessibility/ - Google Android Accessibility: https://support.google.com/accessibility - WCAG 2.1 Guidelines: https://www.w3.org/WAI/WCAG21/quickref/

Our Commitment to Improvement

MapQueue is committed to continuous improvement of our accessibility. If we have missed something or if you have feedback on how we can serve you better, please reach out. Your input helps us build a more inclusive product.